Returns Satisfaction Guaranteed Yes. We guarantee your satisfaction and will accept returns for a refund. If for any reason you are dissatisfied, simply return the merchandise, with your order number and contact information within 30 days. DVD/CD/Video Returns Once the tamper seal has been opened, the item is no longer returnable. Defective items will be replaced at no charge. For orders shipped from the US: For Returns from the U.S. and All Countries except Canada, contact firstname.lastname@example.org and then send books back to: Quarto Publishing Group Hachette Book Group Attn: Returns Department 322 South Enterprise Blvd. Lebanon, IN 46052 For Returns from Canada: Quarto Publishing Group Hachette Book Group c/o Georgetown Terminal Warehouse 34H Armstrong Ave. Georgetown, Ontario Canada L7G 4R9
For orders shipped from the UK: Contact Littlehampton Book Services Limited by email at email@example.com or by phone at +44 (0) 1903 828 503 to arrange your return.