Talk Effectively: Every word matters. Communicate with purpose.

20 thought-provoking lessons

Talk Effectively: Every word matters. Communicate with purpose.
$15.00 / £9.99
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Format: Paperback / softback, 160 Pages
ISBN: 9781781318171
Series: Build+Become
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Description

Using a unique, visual approach to explore the science of how we communicate, Talk Effectively shows how understanding how conversation works will enable you to use the tool of talk with confidence, influence and authority.
 
Uncover the hidden organization of the language we choose, the way we start and end conversations and the subtle, yet profound ways in which words influence us in all elements of our lives. 
 
Drawing on decades of study – from interrogations to sales enquiries, everyday talk to workplace interactions – we present 20 dip-in lessons that examine how talk really works and how every word matters.

The author

Elizabeth Stokoe is a British scientist and Professor of Social Interaction at Loughborough University where she studies conversation analysis. Stokoe developed the Conversation Analytic Role-play Method (CARM), an approach to communications skills training based on evidence about what sorts of problems and roadblocks can occur in conversation, as well as the techniques and strategies that best resolve these problems. Stokoe spoke about CARM at TEDxBermuda in October 2014.

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Specs

Format: Paperback / softback, 160 Pages
ISBN: 9781781318171
Illustrations: 40 colour graphics
Size: 5.906 in x 8.268 in / 150 mm x 210 mm
Published: